About this agreement
This end user license agreement (“EULA”) is between you and Dryhurst Corporation, doing business as OnDue (“OnDue”, “we”, “us”). If you use OnDue for a business, “you” means that business and each person it lets use OnDue, and you confirm you can accept this EULA for it.
This EULA covers your license to use OnDue’s software. Our terms of service cover the OnDue service itself: what it does, your responsibilities, acceptable use and fees. Our privacy policy explains what data we process and why. The three work together. If this EULA and the terms of service disagree about the software license, this EULA applies; on anything else, the terms of service apply.
By installing, opening or using the software, you accept this EULA. If you don’t accept it, don’t use the software.
What this agreement covers
“The software” means:
- the OnDue web app at app.ondue.ai;
- the OnDue Android app (ai.ondue.app), from Google Play;
- the OnDue pay page, where your customers view and pay your invoices;
- the OnDue partner portal, for partner agencies OnDue invites to work with its customers;
and any updates, documentation and content we provide with them.
Your license
While your OnDue subscription is active (including any free early-access period) and you follow this EULA and the terms of service, we give you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to use the software for your own internal business purposes: chasing and collecting the invoices your business is owed.
Your customers may use the pay page only to view and pay invoices sent to them. Partner agencies may use the partner portal only for the work OnDue’s customers have asked them to do.
The software is licensed, not sold. We keep every right we don’t expressly give you here.
Restrictions
You must not, and must not let anyone else:
- copy, modify, translate or make derivative works of the software;
- reverse engineer, decompile or disassemble the software, or try to find its source code, except where the law expressly allows it despite this restriction;
- sell, resell, rent, lease, lend, sublicense or otherwise make the software available to anyone outside your business, or use it to run a service for others;
- frame or mirror the software, or remove or change any notice of ownership in it;
- get around usage limits, plan limits, access controls or security features, or test the software’s security without our written permission;
- use the software, or anything you learn from it, to build or improve a competing product;
- access the software by automated means other than the ways we offer, or put an unreasonable load on it;
- use the software for anything unlawful, or in a way that breaks the acceptable use rules in our terms of service.
Accounts and authorized users
Only people you invite to your OnDue company, and who have their own login, may use the software for your business. You are responsible for what they do in OnDue, for choosing what each of them can do, and for removing access when someone leaves. Keep logins secure, don’t share them, and tell us promptly at hello@ondue.ai if you think an account has been misused.
Third-party services
The software works with services run by other companies, including:
- QuickBooks Online (Intuit), Xero, Odoo, Stripe Billing and Invoice My Clients, the accounting and billing systems you can connect;
- Stripe, which processes payments on the pay page and runs your Stripe account;
- Twilio and Meta (WhatsApp), which deliver text messages and WhatsApp messages if you use them;
- Google Play, which distributes the Android app.
Your use of each of these is governed by that company’s own terms and privacy policy, between you and them. We don’t control these services and aren’t responsible for them, for their availability, or for what they do with your data. If one changes or stops working with OnDue, the parts of the software that depend on it may stop working too.
Connecting your accounting system. You choose whether to connect QuickBooks Online, Xero, Odoo, Stripe Billing or Invoice My Clients, and you must have the right to connect the company you connect. When you connect, you authorize OnDue to read and write the data the software needs, as described in the terms of service and privacy policy. You can disconnect at any time in OnDue’s settings, or from the accounting system itself. Disconnecting revokes OnDue’s access to that accounting system; OnDue stops syncing with it from then on.
Intuit and QuickBooks are registered trademarks of Intuit Inc. Used with permission.
AI-written content
The software uses AI to draft reminders and sort replies. AI can make mistakes. By default every reminder waits for your approval before it’s sent, and you can edit or skip it. If you turn on automatic mode, reminders that pass the guardrails you set are sent without asking. You are responsible for the reminders you approve or let send automatically, and for checking AI-written content before you rely on it. You can pause all sending at any time.
Ownership and your data
We and our licensors own the software and all intellectual property in it, including its design, code, text, graphics and the OnDue name and logo. This EULA doesn’t give you any right to our trademarks.
You own your data: the invoices, customers, contacts, payments, messages and other content you or your accounting system put into OnDue. You give us permission to use it only to provide and support OnDue for you, as described in our privacy policy.
Feedback
If you send us ideas or suggestions about OnDue, we may use them without any obligation to you. That doesn’t give us any right to your data.
Updates
We improve the software over time. The web app, pay page and partner portal update automatically when you load them. The Android app updates through Google Play, automatically if your device is set to do so; we may require a newer version of the app to keep using OnDue. Updates may add, change or remove features, and this EULA applies to every update unless it comes with its own terms.
Apps from Google Play
If you get the OnDue Android app from Google Play:
- this EULA is between you and Dryhurst Corporation only, not Google. Dryhurst Corporation, not Google, is responsible for the app and its content;
- Google has no obligation to provide any maintenance, support or warranty for the app. Questions and claims about the app go to us at hello@ondue.ai;
- Google Play’s own terms of service also apply to how you get and update the app. If they conflict with this EULA on that, Google Play’s terms apply.
Export and sanctions
The software is subject to United States export control and sanctions laws. You confirm that you are not located in, or ordinarily resident in, a country or region under a comprehensive U.S. embargo, and are not on a U.S. government list of restricted or prohibited parties. You won’t use, export or re-export the software in breach of those laws.
Term and termination
This EULA starts when you first use the software and continues until it ends. It ends automatically when your OnDue subscription or account ends. We may suspend or end your license if you break this EULA or the terms of service. You can end it at any time by closing your account and stopping use of the software.
When it ends, your license ends: stop using the software and uninstall the Android app from your devices. The sections on restrictions, ownership and your data, feedback, export and sanctions, disclaimer of warranties, limitation of liability, governing law and contact continue to apply after it ends. What happens to your data after your account ends is set out in the privacy policy.
Disclaimer of warranties draft, pending legal review
We work to keep the software available, secure and accurate, but to the fullest extent the law allows, the software is provided “as is” and “as available”, without warranties of any kind, whether express, implied or statutory, including implied warranties of merchantability, fitness for a particular purpose, title and non-infringement. We don’t promise that the software will be uninterrupted, error-free or free of harmful components, that AI-written content will be accurate, that any invoice will be paid, or that third-party services will work with it. Some places don’t allow certain warranties to be excluded, so some of these exclusions may not apply to you.
Limitation of liability draft, pending legal review
To the fullest extent the law allows:
- neither Dryhurst Corporation nor its officers, employees, suppliers or licensors will be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, revenue, goodwill or data, or business interruption, arising out of or relating to this EULA or the software, even if told such damages were possible;
- our total liability for all claims arising out of or relating to this EULA or the software is limited to the greater of the fees you paid us for OnDue in the 12 months before the event giving rise to the claim, and one hundred U.S. dollars (US$100).
These limits apply whatever the legal theory (contract, tort including negligence, or otherwise), and even if a remedy fails of its essential purpose. They don’t limit liability that the law doesn’t allow to be limited.
Governing law draft, pending legal review
This EULA is governed by the laws of the State of Illinois, USA, without regard to its conflict of laws rules. The United Nations Convention on Contracts for the International Sale of Goods doesn’t apply. Disputes will be decided by the state and federal courts located in Illinois, and you and we agree to their jurisdiction, unless the law where you live gives you a right to bring a claim in your local courts.
Changes to this agreement
We may update this EULA from time to time, for example as the software changes or the law requires. The date at the top shows when it last changed. We’ll tell you about material changes, by email or in the software, before they take effect. If you keep using the software after a change takes effect, the updated EULA applies; if you don’t accept it, stop using the software.
General
If any part of this EULA can’t be enforced, the rest still applies. If we don’t enforce a part of it right away, we haven’t waived it. You may not transfer this EULA without our written consent; we may transfer it to a company that takes over OnDue. This EULA, the terms of service and the privacy policy are the whole agreement between you and us about the software.
Contact
Questions about this EULA go to Dryhurst Corporation (OnDue) at hello@ondue.ai.