Chase your Invoice My Clients invoices.
Sign in with Invoice My Clients and choose the business. OnDue reads the invoices you’ve sent, drafts the reminders for you to approve, and records pay-page payments back on the invoice.
What OnDue reads
From the one business you choose. Synced every 15 minutes.
- Clients
- Name, email, phone and contacts of each client of the business you choose, so reminders go to the right person.
- Invoices
- Every invoice you’ve sent: number, client, issue and due dates, currency, total, and what’s still owed. Drafts aren’t chased.
- What’s owed
- Invoice My Clients’ own balance: the total, plus any interest or late fee Invoice My Clients adds, minus payments and credit. OnDue chases exactly that.
- Payments
- Payments, refunds and credit memos you record in Invoice My Clients. They reach OnDue within 15 minutes, and reminders for that invoice stop.
- Before each reminder
- OnDue reads the invoice in Invoice My Clients again. Paid, voided, deleted, a different balance, or a total Invoice My Clients can’t confirm: no reminder.
What it writes back
One thing.
- A payment a client makes on OnDue’s pay page, recorded once on that invoice, with the method “OnDue” and the reference “OnDue” and the payment’s id.
- Invoice My Clients records it the way it records a payment you enter yourself, so the invoice shows part paid or paid. It never emails your client about it; its usual payment notice to you still applies.
- That’s the only write. OnDue never creates, edits, sends or deletes invoices or clients.
Connect it
An owner or admin connects the books.
- In OnDue, on the Connect your books step, choose Connect Invoice My Clients.
- Sign in to Invoice My Clients with the account your invoices are in.
- Invoice My Clients shows what OnDue may see and do. Choose the business, then approve.
- You come back to OnDue, which imports your open invoices, clients and contacts. Check the import before anything is sent.
Before you connect
The same notes are on the connect screen in OnDue.
- Reminders from both apps
- Connecting doesn’t switch off Invoice My Clients’ automatic reminders. Turn them off for the invoices OnDue chases, or your clients get reminders from both.
- One business
- Each connection is one Invoice My Clients business. Each OnDue company connects one set of books.
- Invoice My Clients plans
- The connection works on every Invoice My Clients plan. On the Free plan a part payment can’t be recorded, so leave part payments off on OnDue’s pay page; Starter and above record them.
- OnDue plans
- Every OnDue plan connects one company’s books, this one included. The price is on the pricing page.
Access, and how to disconnect
More on how OnDue is built on the security page.
- Permissions
- Two, both shown before you approve: see the clients, invoices, payments and credit memos of the business you choose; and record payments OnDue collects on its own pay page against those invoices.
- Your password
- You sign in on Invoice My Clients’ own site. OnDue never sees your Invoice My Clients password.
- How long it lasts
- A year from when you approve. Then OnDue says it needs to be reconnected, and you sign in again. Your invoices and settings stay.
- Disconnect
- Any time: in OnDue, Settings, Books, Disconnect from Invoice My Clients; or in Invoice My Clients, Settings, Connected apps, which stops OnDue at once.
Questions
Does OnDue change my invoices in Invoice My Clients?
No. The one thing it writes is a payment taken on OnDue’s pay page, recorded on that invoice. It never creates, edits, sends or deletes invoices or clients.
Will my clients get reminders from Invoice My Clients and OnDue?
They can, if Invoice My Clients’ automatic reminders are on. Connecting doesn’t switch them off. Turn them off for the invoices OnDue chases.
Does Invoice My Clients email my client when OnDue records a payment?
No. Invoice My Clients records it like a payment you enter yourself. Your client gets nothing from Invoice My Clients about it; its usual payment notice to you still applies.
I charge interest or late fees in Invoice My Clients. Does OnDue see them?
Yes. OnDue chases Invoice My Clients’ own balance, which includes interest and late fees Invoice My Clients adds. OnDue’s own late fees work with QuickBooks Online only; for Invoice My Clients they’re coming soon.
What if I disconnect OnDue in Invoice My Clients?
OnDue stops at once: it can’t read your invoices, and no reminder goes out for them. Settings, Books in OnDue then says Invoice My Clients needs to be reconnected. Reconnect with the same business and OnDue carries on where it stopped.
Can I connect more than one business?
Each OnDue company connects one set of books. On Scale, one OnDue account holds several companies, so each Invoice My Clients business can be its own company in OnDue.
Next time an invoice goes late, let OnDue draft the first email.