# OnDue

> OnDue is AI accounts receivable software for businesses that keep their books in QuickBooks Online or Xero. It imports open invoices, drafts an email reminder for each overdue one, waits for a person to approve every reminder, sorts customer replies, and stops chasing when an invoice is paid in the books. Status (November 2026): early access; accounts open in small batches by invitation, and billing has not started.

## What OnDue does today
- Connects to QuickBooks Online or Xero by signing in with Intuit or Xero (OAuth); imports open invoices, customers and contacts; syncs every 15 minutes and reads the invoice in the ledger again just before each reminder.
- Read-only on the ledger: OnDue does not create, edit or delete invoices and does not write anything to QuickBooks or Xero today.
- AI drafts each reminder email from the invoice and its step in the cadence. Early-access accounts run the standard cadence: days 1, 7, 14 and 30 after the due date, email only.
- Owner-approved reminders: every reminder waits in an approval queue; a person approves it (one at a time or as a batch) or skips it. Each decision is recorded with who made it and when. Nothing is sent to a customer without approval.
- Replies to reminders come back to OnDue and are sorted: promise to pay (reminders held until the promised date, then resume if unpaid), dispute or question (that invoice pauses and goes to a person), already paid (pauses and is flagged to check), wrong contact (pauses and asks for the right person), out of office (not treated as an answer; waits for a stated return date). Replies the AI is not confident about go to a person. Sorting never emails a customer by itself.
- Stop chasing: per invoice or for every invoice of a customer, with a reason and a record of who stopped it.
- Payments recorded in QuickBooks or Xero (check, transfer or anything else) stop the reminders on the next sync. A balance that does not match the ledger holds reminders until it does.
- Dashboard: amount owed and overdue, aging buckets (not yet due, 1-30, 31-60, 61-90, over 90 days), collected in the last 30 days, drafts waiting for approval, replies that need a person, payments, and sync health.
- Team: owner and member roles. Sign-in with a password or an emailed eight-digit code; optional authenticator-app two-factor sign-in with recovery codes.

## Not available yet (coming soon)
- A card and ACH pay page through Stripe, and writing pay-page payments back to QuickBooks Online or Xero.
- Sending reminders without approval (an automatic mode), and editing a draft before approving it.
- Gentle, firm and custom cadences, cadences per customer, sending hours and a reminder before the due date.
- Several companies on one account.
- NetSuite, Sage Intacct, Microsoft Dynamics 365 Business Central, Acumatica, Odoo and other ERP and billing-system connections.
- SMS and WhatsApp reminders (waiting on client-consent capture).
- Bank-feed cash application, a 13-week cash forecast, AP portal submission.
- SSO/SCIM and finer roles for larger teams.
- OnDue does not make phone calls, charge late fees, run credit checks or hand accounts to collection agencies.
- OnDue holds no third-party security certification or attestation.

## Pricing (early-access prices, USD; billing has not started)
- Starter: $49/month or $490/year. 1 QuickBooks Online or Xero company; Up to 150 open invoices; 1 seat. Includes: AI-drafted email reminders on a set cadence; Every reminder waits for your approval; Replies read and sorted; Stop chasing an invoice or a whole customer; Payments you record in your books stop the reminders. Coming soon on this plan: a card and ACH pay page (Stripe), payments written back to QuickBooks or Xero.
- Growth: $149/month or $1490/year. 1 QuickBooks Online or Xero company; Up to 750 open invoices; 5 seats. Includes: Everything in Starter; Owner and member roles for your team; Priority support. Coming soon on this plan: custom cadences per customer.
- Scale: from $499/month or from $4990/year. Unlimited open invoices; Seats to fit your team. Includes: Everything in Growth; Help setting up cadences and contacts. Coming soon on this plan: several companies on one account, NetSuite and Sage Intacct, SSO, finer roles and approval rules, a dedicated onboarding lead.
- Annual billing = 2 months free.
- These are early-access prices. Billing hasn’t started, so nobody is charged during early access, and we’ll tell you before it does. Prices may change for new customers; early-access customers keep their price for 12 months.
- No setup fee and no percentage of collections. When the Stripe pay page launches, Stripe charges its standard rates and OnDue adds no fee.

## Security (what OnDue states)
- Hosted on Amazon Web Services only, in the United States (us-east-2).
- TLS in transit. OnDue's own tables are encrypted at rest with a customer-managed AWS KMS key. QuickBooks and Xero access tokens are sealed with AWS KMS envelope encryption (AES-256-GCM).
- Every approval, skip and account change is recorded with the person who made it.
- No independent certification is claimed. Security questionnaire answers are available on request: security@ondue.ai.

## Who it is for
Owners and finance teams of one through small AR teams at B2B and service businesses that invoice on payment terms from QuickBooks Online or Xero. Teams on an ERP, or who need calls, portals or a pay page today, should check the comparison pages.

## Company
OnDue has no customer results, testimonials or user counts to report yet. Contact: hello@ondue.ai

## Key pages
- Home: https://ondue.ai/
- Product (how it works, and what is not live yet): https://ondue.ai/product/
- Pricing: https://ondue.ai/pricing/
- Security: https://ondue.ai/security/
- Early access: https://ondue.ai/early-access/
- Integrations: https://ondue.ai/integrations/

## Comparisons (each page shows the date its facts were checked, with sources)
- All comparisons: https://ondue.ai/compare/
- OnDue vs Monk (checked 2026-11-08): https://ondue.ai/compare/monk/
- OnDue vs Upflow (checked 2026-11-06): https://ondue.ai/compare/upflow/
- OnDue vs Chaser (checked 2026-11-06): https://ondue.ai/compare/chaser/
- OnDue vs Paidnice (checked 2026-11-06): https://ondue.ai/compare/paidnice/
- OnDue vs Tesorio (checked 2026-11-06): https://ondue.ai/compare/tesorio/
- OnDue vs Versapay (checked 2026-11-06): https://ondue.ai/compare/versapay/

## Guides
- AR software buyer’s checklist: https://ondue.ai/accounts-receivable-software/
- Receivables management: https://ondue.ai/receivables-software/
- QuickBooks accounts receivable: https://ondue.ai/quickbooks-accounts-receivable/
- Xero accounts receivable: https://ondue.ai/xero-accounts-receivable/
- A collections cadence: https://ondue.ai/accounts-receivable-collections/
- Collections software vs an agency: https://ondue.ai/collections-software/
- What to automate in AR: https://ondue.ai/ar-automation/
- AI in collections: https://ondue.ai/ai-collections/
- Payment reminder templates: https://ondue.ai/payment-reminders/
- How to collect an unpaid invoice: https://ondue.ai/unpaid-invoices/